Direct engineer response protocols

Route your inquiry directly to our infrastructure team. Include your tenant hash or subscription domain for prioritized crawl queue verification.

Refund guarantees and privacy governance

Unsatisfied with crawl depth or quota allocation? Request an immediate full refund within seven days on any un-crawled plan capacity. No mandatory support calls, no retention friction, and instant automated reversal to your original payment method.

We maintain a strict zero-reselling telemetry policy. All crawl diagnostics, backlink profiles, and keyword indices remain bound to your tenant hash. Data retention expires automatically 30 days post-cancellation.